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  • Structure of TeamDynamix

    • TeamDynamix Basics Cornell has a licensing agreement for a single instance of TeamDynamix (TDX). Cornell’s instance of TDX is a private cloud instance....
    • Basic Requirements As part of providing a TeamDynamix environment to all units, we need to establish a core set of business requirements including:  Consistent ticket...
    • Ticket Definition  Ticketing can include any or all of the following: Service Requests Incidents Major Incidents Problems Changes...