Telephone Services for Faculty and Staff Articles back Search titles Show titles with any search term. See all topics About Analog Phones and Features Information about analog telephone features and what phones are available. Caller ID FAQ What is caller ID? When a phone call is placed, the caller's telephone number is transmitted to the called party's telephone. The caller ID service may include the transmission of a name... Cell Phone Coverage - DAS Information about Cell Phone coverage on Cornell's Ithaca campus. Digital Phones and Features Information about digital telephone features and what phones are available. Telephone and Calling Questions Answers to common telephone and calling questions Telephone Instruction Booklets Telephone Instructions Booklets for your reference Terms and Conditions for Telephone Use Fair and ethical use of the Cornell telephone system for faculty and staff Administrative Tasks Telecommunications Coordinators: Common Questions Answers to common questions asked by telecommunications coordinators Common Tasks Dial a Call How to place a call on your campus phone Using Call Pickup and Last Number Dialed Features How to use Call Pickup and Last Number Dialed Features Using the Analog Switchhook Using the Analog Switchhook Using the Auto Dial Feature How to use the Abbreviated Dialing (also called Auto Dial) feature. Using the Call Forwarding All Calls Feature How to use Call Forwarding All Calls Using the Call Forwarding Busy/No Answer Feature How to use Call Forwarding Busy/No Answer Using the Conference Feature Conference calling or adding a party to a call Using the Hold Feature How to place a telephone call on hold for an analog or digital phone Using the Optional Features of Digital Phones How to use the advanced features of a digital phone Using the Transfer Feature How to transfer calls on a digital or analog telephone Digital Phones: Optional Features Using the Automatic Callback Feature How to use Automatic Callback Using the Call Park Feature How to park a call Using the Directory Feature How to use the directory feature on your digital telephone Using the Disconnect Feature How to use the disconnect feature of your digital telephone Using the Priority Call Feature How to use the Priority Call feature Using the Send All Calls Feature How to use Send all Calls Using the Speed Dialing Feature How to use speed dial on the telephone Fees and Billing Voice and Data Rates Catalog Voice & Data Rates Catalog The funding model for Voice & Data has recently changed. Beginning in FY22, basic service for both Voice & Data are considered common utilities and are... Troubleshooting I'm Getting an Anonymous Call Rejection Troubleshooting: When I try to make a call, a recorded voice tells me that the number I dialed doesn't accept anonymous calls. My Phone Has No Dial Tone or the Telephone is Not Working What to do if your telephone has not dial tone or is not working Troubleshoot Why the Speaker Button is Flashing How to troubleshoot a flashing speaker button Why are My Calls Being Automatically Forwarded? Troubleshooting: My calls go directly to my voice mail, or to another extension; my phone never rings even once. Why Can't I Dial Long-Distance or International Calls? What to do if you can't dial long-distance or international calls.