Telephone Services for Faculty and Staff Articles

back

About

Analog Phones and Features

Information about analog telephone features and what phones are available.

Caller ID FAQ

What is caller ID? When a phone call is placed, the caller's telephone number is transmitted to the called party's telephone. The caller ID service may include the transmission of a name...

Cell Phone Coverage - DAS

Information about Cell Phone coverage on Cornell's Ithaca campus.

Digital Phones and Features

Information about digital telephone features and what phones are available.

Telephone and Calling Questions

Answers to common telephone and calling questions

Telephone Instruction Booklets

Telephone Instructions Booklets for your reference

Terms and Conditions for Telephone Use

Fair and ethical use of the Cornell telephone system for faculty and staff

Administrative Tasks

Telecommunications Coordinators: Common Questions

Answers to common questions asked by telecommunications coordinators

Common Tasks

Dial a Call

How to place a call on your campus phone

Using Call Pickup and Last Number Dialed Features

How to use Call Pickup and Last Number Dialed Features

Using the Analog Switchhook

Using the Analog Switchhook

Using the Auto Dial Feature

How to use the Abbreviated Dialing (also called Auto Dial) feature.

Using the Call Forwarding All Calls Feature

How to use Call Forwarding All Calls

Using the Call Forwarding Busy/No Answer Feature

How to use Call Forwarding Busy/No Answer

Using the Conference Feature

Conference calling or adding a party to a call

Using the Hold Feature

How to place a telephone call on hold for an analog or digital phone

Using the Optional Features of Digital Phones

How to use the advanced features of a digital phone

Using the Transfer Feature

How to transfer calls on a digital or analog telephone

Digital Phones: Optional Features

Using the Automatic Callback Feature

How to use Automatic Callback

Using the Call Park Feature

How to park a call

Using the Directory Feature

How to use the directory feature on your digital telephone

Using the Disconnect Feature

How to use the disconnect feature of your digital telephone

Using the Priority Call Feature

How to use the Priority Call feature

Using the Send All Calls Feature

How to use Send all Calls

Using the Speed Dialing Feature

How to use speed dial on the telephone

Fees and Billing

Voice and Data Rates Catalog

Voice & Data Rates Catalog The funding model for Voice & Data has recently changed. Beginning in FY22, basic service for both Voice & Data are considered common utilities and are...

Troubleshooting

I'm Getting an Anonymous Call Rejection

Troubleshooting: When I try to make a call, a recorded voice tells me that the number I dialed doesn't accept anonymous calls.

My Phone Has No Dial Tone or the Telephone is Not Working

What to do if your telephone has not dial tone or is not working

Troubleshoot Why the Speaker Button is Flashing

How to troubleshoot a flashing speaker button

Why are My Calls Being Automatically Forwarded?

Troubleshooting: My calls go directly to my voice mail, or to another extension; my phone never rings even once.

Why Can't I Dial Long-Distance or International Calls?

What to do if you can't dial long-distance or international calls.

Search Filters:

IT Services & Support

Quick Links and Search

How can we help?

Quick Login

Telephone Services for Faculty and Staff Articles

About

Administrative Tasks

Common Tasks

Digital Phones: Optional Features

Fees and Billing

Troubleshooting

Support

Follow IT@Cornell...