Zoom Articles
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Attend Meetings & Webinars
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This article describes how to activate your Zoom account, which you will need to do once before you can run a meeting or webinar.
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You will need to install the Zoom software before you can attend (participate in) a Zoom meeting or webinar.
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The following link will take you to the vendor's help documentation: How Do I Join a Meeting?
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Whether for personal reasons (illness, family care, etc.) or broader situations (pandemic, severe weather, etc.), you may need to be able to connect to the university from remote locations. This article summarizes how Zoom can help with that.
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This is not part of the standard license, but can be requested by staff or faculty demonstrating a business need. See our Request Large Meeting, Webinar, or Premium Audio article.
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Zoom users should be aware of the important distinction between Cornell-authenticated Zoom accounts (that is, those created through cornell.zoom.us or the Canvas platform) and personal Zoom...
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If the meeting host assigns you this role, you can enter real-time closed captioning during Zoom meetings. Here's how.
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This is not part of the standard license, but can be requested by staff or faculty demonstrating a business need. See our Request Large Meeting, Webinar, or Premium Audio article.
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You can log in through the Zoom app (assuming you have downloaded the app) or through the Zoom website. Both methods work fine, so use whichever you prefer. This page describes logging in...
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Weill Cornell faculty and staff can sign up for Zoom at https://its.weill.cornell.edu/services/online-collaboration/zoom.
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Test your system, Join by computer, Join by telephone, Mute audio, etc.
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For students, Cornell Zoom recordings can be created only in your local storage. Faculty and staff who attend a meeting can create recordings in local storage if the host has given them that permission. Faculty and staff who host a meeting can choose local or cloud storage for their recording.
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Free, vendor-provided live training for hosts and participants.
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Test your system, Change layout, Turn camera off/on, etc.
FYI
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No.
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A variety of free license upgrades are available when there is a business need for the feature.
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Chart comparing Zoom and Skype for Business/Lync features and recommended uses.
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A user who is scheduling Zoom meetings can add one or more other users to be "alternative hosts." This allows either the scheduler (owner) of the meeting or any of the alternative hosts to...
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Alumni are not included in the Cornell Zoom license, but they can join meetings and webinars.
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Zoom accounts can be created for resource accounts linked to a particular conference rooms or classroom. The process for creating and managing this type of Zoom account is different from the setup of a regular Zoom user account, so please read below for details.
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No.
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Yes.
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No.
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Yes.
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The weekly training webinar covers both hosting and using Zoom. The vendor also has helpful videos for most aspects of hosting and using Zoom.
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A meeting is a Zoom event where one person hosts and all other participants have equal footing. The host can share hosting responsibilities with other participants. Any participant can share their...
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Faculty, staff, and affiliates can use all of Zoom's features. Students can use Zoom, but they cannot request Premium Audio or Webinar license upgrades. See our Request Large Meeting,...
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The most likely explanation is that your system does not have encryption enabled. Cornell's Zoom service requires end-to-end encryption. Refer to the manual/instructions for your specific room...
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General For detailed technical requirements, see the Zoom System Requirements for PC, Mac, and Linux on the Zoom web site. Their page includes lists of vendor-suggested cameras,...
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During May and June 2020, Zoom is limiting direct user support. Please contact the IT Service Desk directly for support. For help using Zoom, including live issues as an event is taking...
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The current technical requirements for Zoom, along with recommendations for peripheral devices, are available on the Zoom website. If you have questions or need more information about your...
Manage Meetings & Webinars
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The following link will take you to the vendor's help documentation: How Do I Host a Video Meeting? Designate Someone to Be an Alternative Host or a Co-Host For...
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You will need to install the Zoom software before you can attend (participate in) a Zoom meeting or webinar.
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A variety of free license upgrades are available when there is a business need for the feature.
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Links to plan, host, or schedule a Zoom meeting. Includes links to the vendor's instructions and information about Zoom Webinars.
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You can add Zoom Session information to your meetings scheduled in Outlook. The steps listed below assume you have already scheduled the Outlook meeting and are going back to add the Zoom info,...
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Yes.
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One way Zoombombers have made their way into meetings is by clicking a link that was posted in social media or on the web. Always keep your meeting information private and share through secured...
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When your Cornell Zoom meeting is a forum which might include participants from outside Cornell or needs to be publicized on the internet, setting it up as a webinar might be more appropriate.
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No.
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This is not part of the standard license, but can be requested by staff or faculty demonstrating a business need. See our Request Large Meeting, Webinar, or Premium Audio article.
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Dialing In to the H.323/SIP Room Connector On an H.323 Device Dial using one of the following: IP Address only, then enter meeting ID on the welcome screen IP...
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Live polls can be set up prior to a webinar, or made on the fly within Zoom. More information can be found on Zoom's Polling Help Center page.
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You can log in through the Zoom app (assuming you have downloaded the app) or through the Zoom website. Both methods work fine, so use whichever you prefer. This page describes logging in...
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Weill Cornell faculty and staff can sign up for Zoom at https://its.weill.cornell.edu/services/online-collaboration/zoom.
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You can manually provide closed captioning in real-time during Zoom meetings. Here's how.
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If you previously used Jabber (which is being discontinued at Cornell) for video conferencing, you should switch to using Zoom's Room Connector features. If you are connecting to...
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You can install the Outlook plugin to schedule meetings directly from Outlook (more information on Zoom's Use the Outlook Plugin page), or you can copy and paste the meeting invitation in to a new...
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Test your system, Join by computer, Join by telephone, Mute audio, etc.
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Resources for how to conduct and participate effectively in online meetings.
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Lock meeting, Mute all, Allow screen sharing, etc.
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What is the difference between a host and a co-host? A host is the “owner” of a meeting or webinar and is the person who can administer the meeting via the host controls. The host is the...
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It is still possible for a meeting to start with you (the host) even with Join Before Host disabled. If you have given someone Scheduling Privilege (which allows them to schedule meetings on your...
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For students, Cornell Zoom recordings can be created only in your local storage. Faculty and staff who attend a meeting can create recordings in local storage if the host has given them that permission. Faculty and staff who host a meeting can choose local or cloud storage for their recording.
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How to schedule, Registration options, Polling options, etc.
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How to share, Sharing sound, Sharing Powerpoint, etc.
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Free, vendor-provided live training for hosts and participants.
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Test your system, Change layout, Turn camera off/on, etc.
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Free, vendor-provided videos covering many hosting topics.
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Increase the security of an already-scheduled meeting by adding a password. This can be done either using the Zoom website, your Outlook Calendar, or one of several Outlook Zoom plugin and add-ins. Starting May 24, 2020, passwords are required for scheduling any Zoom meeting and webinar. Also, any scheduled meetings or webinars that do not have a password will have one automatically added by Zoom. After May 24, 2020, if you have meetings with passwords added automatically by Zoom, you should: 1. Open each Zoom meeting or webinar using the method you used to create it (for example, Outlook's Zoom plugin or add-in, Canvas LTI, or the Zoom website). 2. Re-save the event, which now includes a password, without making a change. • In the Outlook plugin or add-in, you should be prompted to send an update to your invitees. • In the Canvas Zoom integration, this will update the Join link for the course’s Zoom sessions.
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Considerations While Scheduling Meetings Turning on the Breakout Rooms option Before scheduling a meeting in which you want to pre-assign attendees to breakout rooms, enable...
Privacy and Security Tips
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Zoom's privacy and security settings help reduce the possibility of unknown or unwelcome attendees joining, because if someone sneaks in, they could listen, capture screenshots, or disrupt the meeting with unwanted video or audio. If someone you don't know joins your meeting, instructions are available below to Remove a Participant.
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Zoom's Waiting Room feature lets the meeting host decide when a participant joins the meeting. People who try to join a meeting without first signing into their Cornell Zoom...
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One way Zoombombers have made their way into meetings is by clicking a link that was posted in social media or on the web. Always keep your meeting information private and share through secured...
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In Cornell Zoom, by default only the host can screen share, and screen annotation is turned off. You can change these settings. Allow Attendee Screen Sharing To allow...
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If you need to remove an uninvited or disruptive attendee from a Zoom meeting: Open the Participants window if it's not already open by clicking Manage Participants in the Zoom meeting...
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If you choose this option, anyone who is not signed into their Zoom client app with their Cornell NetID and password won’t even be allowed into a waiting room. Individuals who aren’t...
Training
Troubleshooting
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If possible, report the problem while it is happening. It will be easier to diagnose.
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When your WiFi connection is inconsistent during a Zoom meeting, for example if you are traveling, consider joining the audio portion of the meeting via your phone. If you loose network...
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Overview For Zoom meetings, the meeting owner is the user who either schedules the meeting or has it scheduled on their behalf. The meeting owner also owns any cloud recording of the...
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Whether because you're getting Zoom's "Your connection is unstable" warning or because you need to reduce your network usage to stay under a data cap, there are several strategies you can try to reduce your bandwidth and data usage during Zoom meetings.
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To take full advantage of web conferencing security features offered to you as a member of the Cornell community, your Zoom account should be linked to the Cornell Zoom service. If you signed up for Zoom using the public (non-Cornell) website, zoom.us, you may find yourself identified as a "Guest" and placed into a waiting room or barred from meetings that are set up only for Cornell authorized users.
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Some Zoom users may be experiencing difficulty joining meetings created between Monday, March 30, 2020, around 10:00am and Wednesday, April 1, 2020, around noon, that required attendees to be...
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User Experience Echoing is heard in the conference. How to Solve this Problem Echoing is generally caused by a participant in the teleconference on a speakerphone creating an...
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When trying to log into Zoom, you may see an error message, "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions. (2,025)" This occurs...
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If you signed up for a free or trial account directly with Zoom and you used your @cornell.edu address for that account, you may find it impossible to log in to Cornell's Zoom service as...
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If someone forwards to you a link for a Zoom meeting, it is possible you will see this error message when you try to use the link: This will only happen when The...
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A known issue exists where a lengthy string (usually 30+ characters) of random letters, numbers, and characters will appear in the attendee list instead of a person's name. This can happen if you...
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Watch recorded training sessions to learn more about Zoom
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