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  • Attend Meetings & Webinars

    • Install Zoom Software
      You will need to install the Zoom software before you can attend (participate in) a Zoom meeting or webinar.
    • Join a Zoom Meeting or Webinar
      The following link will take you to the vendor's help documentation: How Do I Join a Meeting?
    • Can Zoom Call Me?
      This is not part of the standard license, but can be requested by staff or faculty demonstrating a business need. See our Request Large Meeting, Webinar, or Premium Audio article.
    • Create Closed Captioning as a Participant in Zoom Meetings
      If the meeting host assigns you this role, you can enter real-time closed captioning during Zoom meetings. Here's how.
    • Does Zoom Include Toll-Free Calling?
      This is not part of the standard license, but can be requested by staff or faculty demonstrating a business need. See our Request Large Meeting, Webinar, or Premium Audio article.
    • Log In to Zoom App
      You can log in through the Zoom app (assuming you have downloaded the app) or through the Zoom website. Both methods work fine, so use whichever you prefer. This page describes logging in...
    • Login for Weill Cornell Zoom
      Weill Cornell faculty and staff can sign up for Zoom at https://its.weill.cornell.edu/services/online-collaboration/zoom.
    • Transition from WebEx to Zoom
      This article summarizes the similarities and differences between these two video conferencing products. WebEx was retired on June 30, 2017. If you did not use WebEx in the past, this guide will be less useful.
    • Zoom Audio Help Topics
      Test your system, Join by computer, Join by telephone, Mute audio, etc.
    • Zoom Recording Help
      For students, Cornell Zoom recordings can be created only in your local storage. Faculty and staff who attend a meeting can create recordings in local storage if the host has given them that permission. Faculty and staff who host a meeting can choose local or cloud storage for their recording.
    • Zoom Video Help Topics
      Test your system, Change layout, Turn camera off/on, etc.
    • Zoom Weekly Training Webinars
      Free, vendor-provided live training for hosts and participants.

    FYI

    Manage Meetings & Webinars

    • Activate Zoom Account
      This article describes how to activate your Zoom account, which you will need to do once before you can run a meeting or webinar.
    • Host a Zoom Meeting
      The following link will take you to the vendor's help documentation: How Do I Host a Video Meeting? For more information, read how to schedule a zoom meeting. Webinar...
    • Install Zoom Software
      You will need to install the Zoom software before you can attend (participate in) a Zoom meeting or webinar.
    • Request Large Meeting, Webinar, or Premium Audio for Zoom
      A variety of free license upgrades are available when there is a business need for the feature.
    • Schedule a Zoom Meeting
      Links to plan, host, or schedule a Zoom meeting. Includes links to the vendor's instructions and information about Zoom Webinars.
    • Add Zoom Session to Meetings Scheduled in Outlook
      You can add Zoom Session information to your meetings scheduled in Outlook. The steps listed below assume you have already scheduled the Outlook meeting and are going back to add the Zoom info,...
    • Can Zoom Hosts Prepare a Webinar Room in Advance?
      Yes.
    • Does Zoom Allow Uploading Files?
      No.
    • Does Zoom Include Toll-Free Calling?
      This is not part of the standard license, but can be requested by staff or faculty demonstrating a business need. See our Request Large Meeting, Webinar, or Premium Audio article.
    • Join an H.323/SIP Device in Zoom
      Dialing In to the H.323/SIP Room Connector On an H.323 Device Dial using one of the following: IP Address only, then enter meeting ID on the welcome screen IP...
    • Keep Zoom Meetings Private
      We've configured Zoom's privacy and security settings to reduce the possibility of unknown or unwelcome guests joining a meeting or webinar. Once in a meeting, uninvited guests can listen in on discussions, capture screenshots of shared content, and even disrupt the meeting with unwanted video, audio, or shared content. If, despite these precautions, someone you don't know shows up in your meeting, you should take it seriously; it's possible that these incidents may constitute a phishing attempt to obtain confidential information or access to Cornell services. See Remove a Participant (below) for more information.
    • Live Polling in Zoom
      Live polls can be set up prior to a webinar, or made on the fly within Zoom. More information can be found on Zoom's Polling Help Center page.
    • Log In to Zoom App
      You can log in through the Zoom app (assuming you have downloaded the app) or through the Zoom website. Both methods work fine, so use whichever you prefer. This page describes logging in...
    • Login for Weill Cornell Zoom
      Weill Cornell faculty and staff can sign up for Zoom at https://its.weill.cornell.edu/services/online-collaboration/zoom.
    • Note About Recurring Meetings in Zoom
      When you schedule a recurring meeting, the date and time options will disappear. When Zoom creates a recurring meeting, a unique Zoom Meeting ID (which does not expire) is created for the...
    • Provide Captioning in Zoom Meetings
      You can manually provide closed captioning in real-time during Zoom meetings. Here's how.
    • Room Connector Call-Out for Zoom (replacing Jabber)
      If you previously used Jabber (which is being discontinued at Cornell) for video conferencing, you should switch to using Zoom's Room Connector features.  If you are connecting to...
    • Send Meeting Invitations in Zoom
      You can install the Outlook plugin to schedule meetings directly from Outlook (more information on Zoom's Use the Outlook Plugin page), or you can copy and paste the meeting invitation in to a new...
    • Transition from WebEx to Zoom
      This article summarizes the similarities and differences between these two video conferencing products. WebEx was retired on June 30, 2017. If you did not use WebEx in the past, this guide will be less useful.
    • What Does "Contact Zoom Sales Rep" Mean?
      For Cornell users, it means nothing. When you click "webinar" on the Zoom website, you'll see a message to "contact your sales representative." This is generic language and does not apply...
    • Zoom Audio Help Topics
      Test your system, Join by computer, Join by telephone, Mute audio, etc.
    • Zoom Best Practices
      The following link will take you to the vendor's help documentation: Zoom Best Practices
    • Zoom Host Controls Help Topics
      Lock meeting, Mute all, Allow screen sharing, etc.
    • Zoom Host vs. Co-host
      What is the difference between a host and a co-host? A host is the “owner” of a meeting or webinar and is the person who can administer the meeting via the host controls. The host is the...
    • Zoom Problem: Meeting Starts Without Me
      It is still possible for a meeting to start with you (the host) even with Join Before Host disabled. If you have given someone Scheduling Privilege (which allows them to schedule meetings on your...
    • Zoom Recording Help
      For students, Cornell Zoom recordings can be created only in your local storage. Faculty and staff who attend a meeting can create recordings in local storage if the host has given them that permission. Faculty and staff who host a meeting can choose local or cloud storage for their recording.
    • Zoom Scheduling Help Topics
      How to schedule, Registration options, Polling options, etc.
    • Zoom Screen-Sharing Help Topics
      How to share, Sharing sound, Sharing Powerpoint, etc.
    • Zoom Video Help Topics
      Test your system, Change layout, Turn camera off/on, etc.
    • Zoom Video Tutorials
      Free, vendor-provided videos covering many hosting topics.
    • Zoom Weekly Training Webinars
      Free, vendor-provided live training for hosts and participants.

    Troubleshooting