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  • Attend Meetings & Webinars

    • Activate Zoom Account
      This article describes how to activate your Zoom account, which you will need to do once before you can run a meeting or webinar.
    • Install Zoom Software
      You will need to install the Zoom software before you can attend (participate in) a Zoom meeting or webinar.
    • Join a Zoom Meeting or Webinar
      The following link will take you to the vendor's help documentation: How Do I Join a Meeting?
    • Work Remotely with Zoom
      Whether for personal reasons (illness, family care, etc.) or broader situations (pandemic, severe weather, etc.), you may need to be able to connect to the university from remote locations. This article summarizes how Zoom can help with that.
    • Can Zoom Call Me?
      This is not part of the standard license, but can be requested by staff or faculty demonstrating a business need. See our Request Large Meeting, Webinar, or Premium Audio article.
    • Cornell Zoom Accounts vs. Personal Zoom Accounts
      Zoom users should be aware of the important distinction between Cornell-authenticated Zoom accounts (that is, those created through cornell.zoom.us or the Canvas platform) and personal Zoom...
    • Create Closed Captioning as a Participant in Zoom Meetings
      If the meeting host assigns you this role, you can enter real-time closed captioning during Zoom meetings. Here's how.
    • Does Zoom Include Toll-Free Calling?
      This is not part of the standard license, but can be requested by staff or faculty demonstrating a business need. See our Request Large Meeting, Webinar, or Premium Audio article.
    • Log In to Zoom App
      You can log in through the Zoom app (assuming you have downloaded the app) or through the Zoom website. Both methods work fine, so use whichever you prefer. This page describes logging in...
    • Login for Weill Cornell Zoom
      Weill Cornell faculty and staff can sign up for Zoom at https://its.weill.cornell.edu/services/online-collaboration/zoom.
    • Zoom Audio Help Topics
      Test your system, Join by computer, Join by telephone, Mute audio, etc.
    • Zoom Recording Help
      For students, Cornell Zoom recordings can be created only in your local storage. Faculty and staff who attend a meeting can create recordings in local storage if the host has given them that permission. Faculty and staff who host a meeting can choose local or cloud storage for their recording.
    • Zoom Training Webinars
      Free, vendor-provided live training for hosts and participants.
    • Zoom Video Help Topics
      Test your system, Change layout, Turn camera off/on, etc.

    FYI

    Manage Meetings & Webinars

    • Host a Zoom Meeting
      The following link will take you to the vendor's help documentation: How Do I Host a Video Meeting? Designate Someone to Be an Alternative Host or a Co-Host...
    • Install Zoom Software
      You will need to install the Zoom software before you can attend (participate in) a Zoom meeting or webinar.
    • Request Large Meeting, Webinar, or Premium Audio for Zoom
      A variety of free license upgrades are available when there is a business need for the feature.
    • Schedule a Zoom Meeting
      Links to plan, host, or schedule a Zoom meeting. Includes links to the vendor's instructions and information about Zoom Webinars.
    • Add Zoom Session to Meetings Scheduled in Outlook
      You can add Zoom Session information to your meetings scheduled in Outlook. The steps listed below assume you have already scheduled the Outlook meeting and are going back to add the Zoom info,...
    • Can Zoom Hosts Prepare a Webinar Room in Advance?
      Yes.
    • Checklist: Keep Your Zoom Meeting Secure
      One way Zoombombers have made their way into meetings is by clicking a link that was posted in social media or on the web. Always keep your meeting information private and share through secured...
    • Convert Your Zoom Meeting to a Webinar
      When your Cornell Zoom meeting is a forum which might include participants from outside Cornell or needs to be publicized on the internet, setting it up as a webinar might be more appropriate.
    • Does Zoom Allow Uploading Files?
      No.
    • Does Zoom Include Toll-Free Calling?
      This is not part of the standard license, but can be requested by staff or faculty demonstrating a business need. See our Request Large Meeting, Webinar, or Premium Audio article.
    • Join an H.323/SIP Device in Zoom
      Dialing In to the H.323/SIP Room Connector On an H.323 Device Dial using one of the following: IP Address only, then enter meeting ID on the welcome screen IP...
    • Live Polling in Zoom
      Live polls can be set up prior to a webinar, or made on the fly within Zoom. More information can be found on Zoom's Polling Help Center page.
    • Log In to Zoom App
      You can log in through the Zoom app (assuming you have downloaded the app) or through the Zoom website. Both methods work fine, so use whichever you prefer. This page describes logging in...
    • Login for Weill Cornell Zoom
      Weill Cornell faculty and staff can sign up for Zoom at https://its.weill.cornell.edu/services/online-collaboration/zoom.
    • Provide Captioning in Zoom Meetings
      You can manually provide closed captioning in real-time during Zoom meetings. Here's how.
    • Room Connector Call-Out for Zoom (replacing Jabber)
      If you previously used Jabber (which is being discontinued at Cornell) for video conferencing, you should switch to using Zoom's Room Connector features.  If you are connecting to...
    • Send Meeting Invitations in Zoom
      You can install the Outlook plugin to schedule meetings directly from Outlook (more information on Zoom's Use the Outlook Plugin page), or you can copy and paste the meeting invitation in to a new...
    • Zoom Audio Help Topics
      Test your system, Join by computer, Join by telephone, Mute audio, etc.
    • Zoom Best Practices
      Resources for how to conduct and participate effectively in online meetings.
    • Zoom Host Controls Help Topics
      Lock meeting, Mute all, Allow screen sharing, etc.
    • Zoom Host vs. Co-host
      What is the difference between a host and a co-host? A host is the “owner” of a meeting or webinar and is the person who can administer the meeting via the host controls. The host is the...
    • Zoom Problem: Meeting Starts Without Me
      It is still possible for a meeting to start with you (the host) even with Join Before Host disabled. If you have given someone Scheduling Privilege (which allows them to schedule meetings on your...
    • Zoom Recording Help
      For students, Cornell Zoom recordings can be created only in your local storage. Faculty and staff who attend a meeting can create recordings in local storage if the host has given them that permission. Faculty and staff who host a meeting can choose local or cloud storage for their recording.
    • Zoom Scheduling Help Topics
      How to schedule, Registration options, Polling options, etc.
    • Zoom Screen-Sharing Help Topics
      How to share, Sharing sound, Sharing Powerpoint, etc.
    • Zoom Training Webinars
      Free, vendor-provided live training for hosts and participants.
    • Zoom Video Help Topics
      Test your system, Change layout, Turn camera off/on, etc.
    • Zoom Video Tutorials
      Free, vendor-provided videos covering many hosting topics.
    • Zoom: Add a Password to an Existing Meeting
      Increase the security of an already-scheduled meeting by adding a password. This can be done either using the Zoom website, your Outlook Calendar, or one of several Outlook Zoom plugin and add-ins. Starting May 24, 2020, passwords are required for scheduling any Zoom meeting and webinar. Also, any scheduled meetings or webinars that do not have a password will have one automatically added by Zoom. After May 24, 2020, if you have meetings with passwords added automatically by Zoom, you should:      1. Open each Zoom meeting or webinar using the method you used to create it (for example, Outlook's Zoom plugin or add-in, Canvas LTI, or the Zoom website).      2. Re-save the event, which now includes a password, without making a change.           •  In the Outlook plugin or add-in, you should be prompted to send an update to your invitees.           •  In the Canvas Zoom integration, this will update the Join link for the course’s Zoom sessions.
    • Zoom: Set Up and Work with Pre-assigned Breakout Rooms
      Considerations While Scheduling Meetings Turning on the Breakout Rooms option Before scheduling a meeting in which you want to pre-assign attendees to breakout rooms, enable...

    Privacy and Security Tips

    • Keep Zoom Meetings Private and Reduce the Odds of Zoombombing
      Zoom's privacy and security settings help reduce the possibility of unknown or unwelcome attendees joining, because if someone sneaks in, they could listen, capture screenshots, or disrupt the meeting with unwanted video or audio. If someone you don't know joins your meeting, instructions are available below to Remove a Participant.
    • Admit Zoom Attendees from a Waiting Room
      Zoom's Waiting Room feature lets the meeting host decide when a participant joins the meeting. People who try to join a meeting without first signing into their Cornell Zoom...
    • Checklist: Keep Your Zoom Meeting Secure
      One way Zoombombers have made their way into meetings is by clicking a link that was posted in social media or on the web. Always keep your meeting information private and share through secured...
    • Override Defaults for Zoom Screen Sharing and Annotation
      In Cornell Zoom, by default only the host can screen share, and screen annotation is turned off. You can change these settings. Allow Attendee Screen Sharing To allow...
    • Remove an Attendee from a Zoom Meeting
      If you need to remove an uninvited or disruptive attendee from a Zoom meeting: Open the Participants window if it's not already open by clicking Manage Participants in the Zoom meeting...
    • Require Authentication to Join Zoom Meetings
      If you choose this option, anyone who is not signed into their Zoom client app with their Cornell NetID and password won’t even be allowed into a waiting room. Individuals who aren’t...

    Troubleshooting