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  • Calendar Topics

    • If your manager has granted you delegate access, you have the ability to act "on behalf of" him or her. Depending on exactly how much access they've given you, you may be able to respond to...
    • By marking a calendar item (appointment, meeting, or event) as Private, you hide the details of the item from people who have permission to view your calendar. Users of Outlook for Mac 2016 are not seeing what they're supposed to see.
    • The following link will take you to a Microsoft help page: Assign a Color Category in Outlook 2016 for Mac But before you go, here's some additional information you may find...
    • The following link will take you to a Microsoft help page: Create a meeting or appointment in Outlook 2016 for Mac But before you go, here's some additional information...
    • These things are easy: Sharing your calendar Sharing your mail folders Viewing a shared calendar Viewing shared mail folders But higher levels of...
    • When sharing a mail folder or your calendar, you can choose what level of access to grant. Here's a list of the permission levels available in Outlook 2016 for Mac, listed from least access to...
    • The following link will take you to a Microsoft help page: Accept or Decline a New Meeting Proposal in Outlook 2016 for Mac But before you go, here's some additional...
    • One of our recommendations for Calendar Harmony is that you send meeting invitation updates to all participants on all changes. This article describes how to have all meeting related messages automatically filtered out of your Inbox and into a folder just for such messages.
    • By default, everyone can see the free/busy status of a Resource Account while proposing a meeting, but cannot open the resource's calendar. This procedure explains how the owner of a...
    • By default, everyone who has a Cornell Exchange account has limited access to your calendar. As they create a meeting invitation, they will be able to see (on the Scheduling Assistant tab) whether...
    • This set of steps will make a Resource Account (EGA, Room account, or Equipment account) mailbox and calendar available to you automatically, every time you use Outlook.
    • As you create a meeting invitation you are able to see whether others are free or busy, but you aren't able to see any other information about their schedule (such as the meeting title, who is...
    • A Resource Account is an object in the Exchange Calendar that represents a room or a piece of equipment. This article describes ways to use it, view it, and share it. 

    Email Topics

    • If your manager has granted you delegate access, you have the ability to act "on behalf of" him or her. Depending on exactly how much access they've given you, you may be able to respond to...
    • This article describes why some attachments don't get to the recipient and what you can do about it.
    • Outlook 2016 for Mac lets you choose whether to compose and send messages in plain text or formatted text. The default is formatted text. 
    • The following link will take you to a Microsoft help page: Assign a Color Category in Outlook 2016 for Mac But before you go, here's some additional information you may find...
    • The following link will take you to a Microsoft help page: View Email Messages by Conversation in Outlook 2016 for Mac But before you go, here's some additional...
    • All the Office 365 email clients include an out-of-office assistant that responds to incoming messages with a note from you. When you use this feature, you have the option of enabling it at various levels.
    • The following link will take you to a Microsoft help page: Create Additional Folders in Outlook 2016 for Mac But before you go, here's some additional...
    • The following link will take you to a Microsoft help page: Send Automatic "Out of Office" Replies from Outlook 2016 for Mac But before you go, here's some additional...
    • These things are easy: Sharing your calendar Sharing your mail folders Viewing a shared calendar Viewing shared mail folders But higher levels of...
    • When sharing a mail folder or your calendar, you can choose what level of access to grant. Here's a list of the permission levels available in Outlook 2016 for Mac, listed from least access to...
    • Rules allow you to have incoming (or outgoing) messages sorted, filed, marked, or otherwise handled automatically.
    • Outlook 2016 for Mac provides searching at various levels of complexity. Here are two methods that many find useful. Quick Search (one mail folder) Advanced Find...
    • To send a message, click E-mail in the Home ribbon. A new message window will open. You can either click the address book next to the To, Cc, or Bcc field to select names, or type...
    • Folder Sharing lets you give others access to your mail folders. You specify which folder, and the level of access, that is, whether the delegate can simply see items in a folder, or whether they...
    • The following link will take you to a Microsoft help page: Add a Signature Automatically in Outlook 2016 for Mac
    • Smart Folders is a feature that lets you to set up "virtual" folders that gather all the messages that meet the criteria you specify. The messages themselves aren't actually moved to these virtual...
    • The Problem Joe User sets up Exchange's auto-reply feature on his account. Joe User receives a message from an e-list. Exchange dutifully sends the auto-reply to the...
    • If you are having problems with your email, one common diagnostic aid is a complete list of the message's headers. Headers show the path a message took to get from the sender to the recipient. The IT Service Desk or other technical support may ask you to provide a message's headers.
    • The following link will take you to a Microsoft help page: Open a Shared Mail Folder in Outlook 2016 for Mac But before you go, here's some additional information...

    Get Started

    • The following link will take you to a Microsoft help page: Assign a Color Category in Outlook 2016 for Mac But before you go, here's some additional information you may find...
    • Terminology note: "People" were formerly called "Contacts." Although you can type in a person's email address while you compose a message or create a meeting invitation, Outlook provides a...
    • This page is for people who have a CIT-managed Office 365 account (all faculty, staff, and graduate and professional students), and want to start using Outlook 2016 for Mac...

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