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Central IT Service Group (CITSG) Support Articles

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  • How To

    • Every computer that is managed by the DFA/CIT Service Group has a "device name." These instructions explain how to find your computer's device name. Device Names on Windows...

    Secure Printing

    • On this page you'll find instructions on how to set up printers for Windows and Macintosh computers and a list of supported printers and printer IP addresses. Add a Printer on DFA...
    • Confidential data scanning means using a software tool to examine the files stored on your computer to discover which files, if any, contain confidential data. 
    • Scan to Email (Ricoh) On the printer's home screen, tap Scanner. If you require settings other than the defaults, set them. (Defaults: 300 dpi, auto color, single sided...
    • Secure printing ensures that your confidential document can only be printed while you are standing at the printer. These directions assume you are printing from Microsoft Word, but once...

    Standard Computer Bundles