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  • FYI

    • These guides are available for download in Word format. Classic View Guides Local Administrators Guide (latest revision September 2015...
    • The only fee associated with Remedy is the licensing fee. For campus IT departments the licensing fee is paid centrally through the CIO Office. There are no charges for application hosting,...
    • Support Issues for the Remedy Team Send an email to remedy-admin@cornell.edu or contact the IT Service Desk. To Report a Service Outage If you have a service outage that...
    • Basic information about the end-user module of Remedy.
    • Service providers in the following campus units are currently using Remedy. CIO Office Academic Technologies CIT - Administration & Finance IT Security...