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  • Support and Maintenance

    • Get Support
      Support request procedures and after hours support details for Managed Servers.
    • Response Time, Status Updates, Escalation
      Response Time CIT's goal is to respond to non-urgent support requests within two business days. Urgent requests are handled as quickly as possible. Please see how to make an urgent...
    • Supported Operating Systems
      The information on this page is correct as of September 14, 2020. Note: Read about why operating systems are retired on the Reasons for Retirement page. Current Installs...