Resource Accounts Articles
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FYI
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Zoom accounts can be created for resource accounts linked to a particular conference rooms or classroom. The process for creating and managing this type of Zoom account is different from the setup of a regular Zoom user account, so please read below for details.
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An Exchange Group Account (EGA) is a specialized Exchange account set up specifically for a Cornell group to handle email or calendars related to its mission or business. EGAs are useful for situations where more than one person handles the incoming messages and/or when messages are intended for a particular purpose rather than a particular person.
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Resource Account users can have with a variety of roles and privileges.
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Anyone using computing, networking, and communications technology at Cornell is required to adhere to the Policy Regarding Abuse of Computers and Network Systems. It covers the protection of...
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This set of steps will let you access a Resource Account (EGA or room/equipment account) through Outlook on the Web.
Manage Resource Accounts
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This section assumes you have already found the desired account, are on the Edit Account page, and are looking at the Email Address section. You can request and use multiple email...
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All Roles Except IT Staff This section assumes you have already found the desired account, are on the Edit Account page, and are looking at the Roles section. For a description of...
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This section assumes you have already found the desired account, are on the Edit Account page, and are looking at the Email Address section. If you have more than one email address, you...
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This section assumes you have already found the desired account, are on the Edit Account page, and are looking at the Email Address section. If you have more than one email address, you...
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Use your browser to visit the Exchange Account Manager at https://eam.exchange.cornell.edu Click the Manage Resource Accounts tab. Click Search for & Manage...
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This article describes how to grant limited rights to view a Resource Account's calendar without granting full access.
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This section assumes you have already found the desired account, are on the Edit Account page, and are looking at the Display Name section. To change the text that appears in email headers...
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For a description of all Resource Account roles and terms, see our Resource Account Terminology article. Who Can Be a Resource Account Sponsor The first decision to make when...
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Problems with Some Room and Equipment Resources This is the full version of this topic. If you just want our recommendations, see Resource Account Permissions Challenges - Short Version...
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Microsoft provides several ways to grant sharing permissions. Some work better than others. Some cause problems. We recommend the following when you are working with Resource accounts...
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A Resource Account, which represents the calendar for a room or a piece of equipment, can be configured to behave in a number of ways. Only the owner (or someone delegated by the owner) can configure a Resource Account.
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This article describes special uses of Resource Accounts (primarily Exchange Group Accounts) where the mailstore is accessed by an automated process. If your Resource Account mail is read by human beings (who access the Exchange server), you don't need to read this.
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By default, everyone can see the free/busy status of a Resource Account while proposing a meeting, but cannot open the resource's calendar. This procedure explains how the owner of a...
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By default, everyone can see the free/busy status of a Resource Account while proposing a meeting, but cannot open the resource's calendar. This procedure explains how the owner of a...
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As the owner or delegate for a Resource account, you can share that account's calendar with others.
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This article describes how to use Outlook on the Web to share your calendar with the person (or people) you specify.
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Folder Sharing lets you give others access to your mail folders. You specify which folder, and the level of access, that is, whether the delegate can simply see items in a folder, or whether they can create, edit, and/or delete items.
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Remedy Users Resource Accounts that are directed to a Remedy queue are a special case. If this applies to you, you will be contacted by the CIT Remedy staff. The...
Use Resource Accounts
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There are two ways to view (and work with) a Resource Account through your email/calendar client. This article describes the differences.
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Many people find it helpful to set up rules (filters) in their email client that automatically move these forwarded messages into separate folders, rather than having them arrive mixed in with the rest of the messages.
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There are two ways you can be granted access to a Resource Account's email. This article describes Access rights.
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There are two ways you can be granted access to a Resource Account's email. This article describes Recipient rights.
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This set of steps will let you access a Resource Account (EGA or room/equipment account) through Outlook on the Web.
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This set of steps will make a Resource Account (EGA, Room account, or Equipment account) mailbox and calendar available to you automatically, every time you use Outlook.
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This set of steps will let you see the mailbox and calendar for a Resource Account (Exchange Group Account, Room account, or Equipment account) in your own Outlook account.
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We recommend that you use Microsoft's Outlook App for Android or Win Mobile rather than the native app. See Microsoft's Outlook App for Android Mobile support page or Microsoft's Win Mobile App...
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We recommend that you use Microsoft's Outlook App for iOS rather than iOS's native app. See Microsoft's Outlook App for iOS Mobile support page for download and setup instructions. In addition to...
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Use Outlook on the web to view a calendar that has been shared with you. This applies to both NetID accounts and Resource accounts.
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A Resource Account is an object in the Exchange Calendar that represents a room or a piece of equipment. This article describes ways to use it, view it, and share it.
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A Resource Account is an object in the Exchange Calendar that represents a room or a piece of equipment. This article describes ways to use it, view it, and share it.
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