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  • Troubleshooting

    • Office 365 users report seeing repeated notices of "Your meeting was found to be out of date and has been automatically updated." This message appears to be the result of a...
    • This error message indicates that Microsoft has flagged your account as exhibiting spam-like behavior. See our Microsoft's Exchange Online Protection article for details and what to do about it...
    • In some circumstances (still being investigated), Offline Address Books are not being updated properly for Outlook for Windows and Mac. In addition to affecting searches for contacts, this...
    • When an email user has set up forwarding from an Office 365 account to an external address (typically set through Outlook on the web), Outlook on the web displays an alert every time the user...
    • Overview You may have seen warnings on certain email messages, stating that the message's validity could not be verified. The examples shown above are two such ...
    • Some Cornell offices, departments, and organizations use third-party senders (for example, Constant Contact, MailChimp, SalesForce, etc.) to distribute official mailings. Sometimes these mailings...
    • Sometimes we get reports that email sent from @cornell.edu addresses to external addresses (or forwarded from a Cornell address to an external address) is being rejected or having delivery refused...
    • Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google Calendar. Office 365...