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  • Monitoring, Alerting, and Communication

    • The mailing list sfs-announce-l provides news and announcements about the service. To subscribe to the mailing list, send an e-mail to sfs-announce-l-request@cornell.edu. No...
    • SFS is monitored 24*7*365 for service issues. During business hours (M-F, 6am-6pm) the IT Service Desk and CIT staff utilize OpsView. Off-hours monitoring is done by EMCS who contact...
    • Alerting (on an individual share basis) is handled via email to the Administrative Contacts for the share at both warning and critical thresholds as defined for the share. Defaults...