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CIT is working with local IT support to move all Mac users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit.
If you believe you have a business reason to install or update EZ-Backup, please contact the EZ-Backup team.
Spectrum Protect is now known as Storage Protect
CIT is working with local IT support to move all Mac users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit.
If you believe you have a business reason to install or update EZ-…
MacOS systems sometimes have issues when accessing SMB (“CIFS”) shares. This article is intended to list issues and potential work-arounds.
These issues may vary with different OS versions or applications, so these suggested work-arounds are only a starting point.
Slow Performance…
If you have a Cornell Optional Email Alias (a name-based version of your NetID address), you can set your Google Workspace account to send messages that come from either address.
This can happen if the files found are outside the user's permission range, that is, they require admin credentials to access. Escalate to your local technical support. They will either handle the files themselves or give you access to the locations.
You can tell Spirion to ignore specific result locations after it has found a match, but you cannot pre-emptively tell Spirion to ignore the entire backup.
How do we get access to the central ITSO console?
Send a request to data-discovery@cornell.edu. Specify the AD group the TSPs who will need to access the ITSO Console.
What is the URL for the central ITSO console?
cdd.security.cornell.edu/console
Have you ever seen warning like the one shown here?
It may have made you wonder if someone was sending you forged email. You should always be on your guard, but there can also be an innocent explanation.
Sign in to Google Workspace (formerly G Suite) at
gsuite.cornell.edu
Google Workspace sign-in uses Cornell login. Your email address is your NetID@cornell.edu address and your password is the one you use with your NetID to sign in to other Cornell services.
In addition, students, faculty, and…
We strongly recommend that you work with your Cornell Workspace (formerly G Suite) email using Google's web interface at gsuite.cornell.edu. This method requires no setup and, as long as you keep your browser up to date, will require no maintenance on your part.
We recognize that some users may…
We strongly recommend that you work with your Cornell Google Workspace email using Google's web interface at gsuite.cornell.edu. Using Apple Mail is not as good.
However, if you choose to view your messages through Apple Mail, see below.
Vendors may change mailing parameters at any time. If you need more information about mailing limits or other parameters not defined here, refer to Google’s documentation for sending limits and receiving limits.
Cornell's commitment to privacy has not changed as a consequence of offering Google Workspace, a cloud-based service.
As with all decisions that Cornell makes regarding information technologies, privacy and security are key elements. In addition, Cornell remains committed to freedom of…
Cornell provides licenses for Spirion to be installed on Cornell-owned computers only, including those not located on university property. For example, if the computer at your house is owned by Cornell, you can install Spirion with a Cornell license. Discuss this with your local technical…
You can grant others permission to see your calendar. You choose the level of detail (when you're free or busy, the subject of the event, or the details of the event). You also have the option of marking a calendar item as Private; this removes all privileges except seeing that you are busy for the…
This information is intended for technical support providers.
You will not be able to enable FileVault on a computer that is managed by Cornell IT staff, because encryption will already be setup. If you are not sure whether your computer is managed, please contact your support provider.
To enable FileVault on a non-managed Mac computer,…
When installing the Mac CU VPN client, you receive an error that the vpn.pkg file is damaged.
How to Solve this Problem
The error message is misleading. The installation package is not damaged. However, a security setting on your Mac is preventing the client installation. To solve this…
These instructions are for computers using Certified Desktop. To connect a personal device, please use our onboarding tool.
Select eduroam from the Airport menu bar.
Cornell students, faculty, staff, and visitors from other eduroam-participating institutions, should use eduroam to securely connect to the internet.
Welcome to the Cornell campus. To access the internet, you must register to use the Cornell-Visitor network. Follow the steps below.